L`appuntamento accepts returns no later than 14 days from the date of the purchase. In case of agreed refund, the full paid cost of the returned item(s) will be reimbursed, but the purchaser will be responsible for covering the return items shipping cost and shipping related expenses.
The item should be returned new, unused and with all the tags on. Returns that have been worn, damaged, washed or altered will not be accepted and will be sent back to you at your expense.
The items can be tried in the same way that you would try in a shop without causing any sort of damage.
Once the return has been accepted, all successfully returned items will be credited to the credit card used at the originally purchase of the item(s). The original shipping charges will not be refunded. You will receive an email notification once the refund has been initiated, please note that it can take up to 10 business days for the refund to appear on your account.
We do not accept responsibility for items lost during the shipment back to us. Therefore we recommend that you keep a postage receipt with a tracking number as proof that the package was sent.